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Customer service: 1-623-565-8573
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Shipping & Returns

Order before 3 PM for same-day shipping, Monday through Friday

Free Shipping: Free shipping is offered for orders over $30. Orders must be shipped to United States addresses. Delivery can take one week. if your order is urgent choose a different shipping option. 
Free Shipping Returns: Please note that  unless the item is defective, we must deduct the cost of shipping from your refund.

Instant Shipping Rates: After you add items to your shopping cart you will see a shipping estimator form in the shopping cart. Use it to preview rates.

Shipping Options: You select US mail or FedEx with overnight, 2 day, ground or 5-7 day airmail.

International Shipping: We ship to most international locations. Get shipping rates after you add items to your shopping cart or at checkout.

Overnight Delivery via Fedex : Overnight and 2 day delivery are offered at checkout to the USA and most international locations. Rates vary depending on location. Delivery times do not include weekends. An order shipped via 2 day Express on Friday will arrive on Tuesday.

Overnight Delivery on Saturday: Saturday Fedex delivery is not available. If this service is necessary, call us at 623-565-8573 to arrange shipping. This service is charged at a severely high rate by Fedex.

US Postal Service Shipping: US Orders arrive within 2-3 days when you select US Priority Mail with rates starting at around $5.5 for orders under 1 pound. International orders arrive in under 7 days via Global Priority Airmail at rates starting at about $9 for orders under one pound.

To Determine Exact Shipping Costs: Select your items and checkout. After you enter your address you will be presented with accurate shipping rates.

Returns: We want you to be happy with your purchase, so we guarantee you'll love your DETECTIVE GOODS. If, for any reason, you're not satisfied and want to make a return or exchange, send back the unused product to the address below within 30 days of placing your order. Package your return carefully and optionally insure the return. We are not responsible for lost or damaged returns. Proof of purchase may be required. Shipping costs are not normally refundable. Membership refund information is available in our Terms of Service Agreement.

Any return for a refund may be subject to a 15% restocking fee. This fee may be waived for the following reasons: Carrier damage (computer case) Defective item Item does not match what our website shows Received an incorrect item.

Crime Scene
3440 N 16th St, Ste #4
Phoenix, AZ 85016
623-565-8573
tom@crimescene.com

Return items, should be sent via insured, certified post. We cannot reimburse you for returned merchandise that is lost or damaged in the mail.

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